“Shane is the best realtor that we’ve ever used, without question. Hiring her was like outsourcing all of the unpleasant parts of selling a home to an experienced professional and never having to worry about it again. We were selling our house as part of a complicated relocation process for a new job, and getting anything started seemed like an overwhelming task that we were scared to initiate. Shane was able to sit us down and explain the entire process up front, including a detailed assessment of the idiosyncrasies of our neighborhood, which made us comfortable to proceed (we interviewed several other agents that didn’t understand the Museum District). She made sure that I knew why every step of the process was important, what would come next as we went through it, and patiently answered the rare late email when I panicked over some forgotten piece of information that she’d already shared. When odd issues came up late in the schedule, Shane solved them before anything came close to affecting the closing date. The level of service that she provided was exactly what I want, expect, and frankly, as a seller, deserve. My only regret is that I didn’t pay to fly her to Cincinnati to represent us in the purchase of the new home as well.”
